Frequently Asked Questions

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  • Currently scheduling in person sessions mid-June 2026.

    6714 N. New Braunfels Ave. Ste 103, San Antonio TX 78209.

  • Yes! Telehealth sessions ensure your safety and offer convenience while maintaining the highest quality of care. Connect with our licensed professional from the comfort and privacy of your own space—no commuting, no waiting rooms, just focused support when you need it.

    We utilize a secure, HIPAA-compliant video platform that encrypts all communication to prevent unauthorized access. Clients receive clear guidelines on maintaining privacy during sessions, such as using private, quiet spaces and secure internet connections.

  • Yes, most major insurance is accepted. Insurance will be confirmed prior to your first session. We are currently in-network with:

    Aetna

    BCBS TX

    BCBS MA

    Carelon Behavioral

    Cigna

    Quest Behavioral

    United Healthcare

    This in-network list is subject to change.

  • I do not prescribe medication. Only medical doctors or nurse practitioners have the legal authority to prescribe medications. My role focuses on providing counseling and therapeutic support to help you navigate your challenges effectively. If medication might be beneficial, I can work collaboratively with your healthcare provider to ensure you receive comprehensive care.

  • Private Pay clients pay $175 for the initial intake session, and $150 for subsequent sessions.

    Clients utilizing in-network insurance pay the co-pay or co-insurance amount required by their plan.

  • Most insurance companies require a diagnosis for billing purposes. If you do not wish for a diagnosis to be shared with your insurance provider, you may choose to pay privately for therapy. This option ensures your privacy and allows you to maintain control over your mental health information without compromise. At Atlas Counseling and Consulting, PLLC, we respect your right to confidentiality and offer competitive rates.

  • Client safety and confidentiality are paramount in therapy at Atlas Counseling and Consulting, PLLC. We utilize a secure, HIPAA-compliant platform that encrypts all communication to prevent unauthorized access. All digital records and session notes are stored in encrypted, access-controlled systems, only accessible to authorized personnel. Emergency protocols are in place to address any safety concerns that arise during sessions. This rigorous approach guarantees that client confidentiality and safety are upheld.